Thursday, March 29, 2018

Shop Small

I had a conversation with a woman who owns a local business in our small town. While I was making my purchase, I also asked her about donating a gift certificate to an event I was chairing. She said she couldn't, but could offer some coupons for free coffee. Then we had a nice little chat.

In a matter of words, she basically said how she gets these requests all the time (she said she kept a notebook one year, and they were almost daily.) As much as she'd love to support everyone, this is the best she can do. Otherwise she would go out of business.

I've been thinking over our conversation ever since. She was so friendly, and I greatly appreciated her donation and her openness and warmth. I told her I was new at all this, and I was completely surprised to hear that almost every day, someone else just like me is asking her for something.

I've lived here almost my entire life. I've seen our small town expand and grow and bring in a lot of chain stores and restaurants. And while that's exciting and good, to a point, it also means it gets that much harder for the little local guys to compete. I am still saddened that our Benjamin Franklin 5 & 10 (a.k.a. Annie's) had to close years ago, and I realize it was probably due to us getting a Michael's store. I can list off a handful of nice fine dining establishments that have gone out of business too. And those are the ones just during my lifetime.

Towns and cities are constantly changing, for sure, but with the added competition from online sales and the convenience of two-day Amazon shipments, it has to be harder than ever to run a small business.

I really like the sentiment and meaning behind the phrase "shop local" or "shop small." But in truth, I'm not the best at putting my words into action. Maybe you struggle too. After that conversation, I realized I need to work on changing this.

The big chain stores are hard to ignore, with their large buildings and big, bold signs in high-traffic areas. But there is definitely something to be said for paying a little more to support a small business. Getting the lowest price on anything and everything is not the point of life. If it were, we would all be wearing sweatpants from Walmart and eating McDonald's (because seriously, can you believe how cheap their food is now?)

It's not going to happen overnight, like all habits it will take some time. And I'm not even arguing buying everything you possibly can from local shops, because I realize most of us live on a budget that might not bend and flex.

But prioritize.

Everyone laments when a small business announces they will be closing... for good. I have seen it time and time again: the shop announces on Facebook they will be closing their doors. And how they love this community and are sad to leave, but they just can't keep going. And they want to thank their customers and support they've received. But they have to do what they have to do. Many people swoop in with sadness over the news, claiming they were their "favorite" or raving about this or that, but words like this do not equal dollars.

If there is a shop you really like, make a point to go in there more than once a year. I'm certainly guilty of this, only patronizing a couple businesses around Christmas time. When I walk out, I'm always like "Why don't I come here more often?" I'm a big believer in putting random, mundane things on list apps so why not include something like this? Add "Check out what's new at _______"

And while sad comments about a shop going out of business don't equal dollars, you know what could? Good reviews.

Reviews really have become the keystone of online purchases and decision making. It started with Ebay sellers and knowing you wouldn't get ripped off, to Amazon with product reviews, to Yelp, to TripAdvisor for places to go, to Facebook, on and on. So if you can't afford to shop somewhere, you can certainly afford to give them a great review so someone else can. It only costs you a little bit of your time. And in some places (like Facebook) you don't even have to write anything, you can just rate them.

I adore this little store that I went to. It offers more flavors of coffee than I've seen anywhere else, plus loose leaf tea, plus a myriad of other cute and useful household items. I would be truly, truly saddened if she ever had to close her doors. So starting now, I'm going to make a concerted effort, until it becomes habit, to go to her store more often. I can afford to pay just a little more for a bag of coffee beans.

Another lady opened a book store last year here. It is the most adorable book store, in a little historic corner house. It's warm and inviting, and everything a small-town bookstore should be. Last week, I messaged the owner asking if she could order a book for me. I know fully well I will pay full price for it, whereas I could just order it off of Amazon for 30% cheaper, but right now I don't care. Walking through her store is so... up-lifting. Back in college, when I drove away from a Border's store for the final time after their going-out-of-business sale, I almost cried because I thought this was the beginning of the end of book stores. I love book stores, but buying all my books from Amazon does nothing to keep book stores alive and well.



You have to admire small business owner's for their willpower, too. I know I don't have the guts to do it. With the entire world seeming like it could be against you, with cheaper prices or fast convenience or better roadside placement, it has to be exhilarating and frightening to take the plunge. You have to admire those kinds of dreamers. Those are the kinds of people who truly believe in their community. Who believe that, no matter what, it was worth a shot, because had something to offer; they bettered their community and the lives of their customers.

When you think of it like that, who wouldn't want to support them?

*Today was Mom & Pop Business Day, and inspired me to finally publish this post. I hope it inspired you a little bit :)

No comments:

Post a Comment